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Scaled to meet your individual objectives and requirements, our sophisticated data capture technology enables us to process up to 20,000 paper surveys per day.
Using the communicative advantages of the telephone, this method works well with typically low responding groups and provides an opportunity to probe for more detailed answers.
E-surveys accessible via a secure internet link; our web and kiosk surveys are designed to be simple to navigate with dynamic question formats.
Questions can be asked ‘on-site’ by one of our trained researchers. The technology is easy to use and can be tailored specifically to responder groups.
Allows you to access feedback using a common communication medium. Campaigns benefit from real time data collection which responders find non invasive, is anonymous and easy to complete.
Qualitative research undertaken ‘on-site’ asking groups of individuals questions and recording answers.
Using field researchers to ask a small number of qualitative questions across a wide audience to gather 'real time' opinions.
Small groups run by one of our trained facilitators to gather qualitative information on a specific theme. Encourages participants to feel able to have more open and relevant discussions and enables clarification of discussion by facilitator.
One-to-one discussions with one of our trained interviewers using appreciative questioning. Discovery interviews allow respondents to talk about their experience in their own words providing deeper insight.
Capita Surveys and Research is a trading name of Capita Business Services Ltd. Registered in England (No 2299747) with its registered office at 71 Victoria Street, Westminster, London, SW1H 0XA.
Part of Capita Plc.